Permission-Based Marketing. Sound interesting? What’s that mean? It means when people give you their name and email address, they have raised their hands and said, “Please let me know what you’re selling because I might buy it.” Pretty sweet, right? “Send me your information because I want to hear about what you have to say.” “Send me your offers.” What could be better than to have a list of friendly people who give you permission and pay attention to your advertising?
There’s been a lot of emphasis on social media as a marketing platform in the last several years, and rightfully so. But do you know what the #1 goal of all the most successful social media mavens is? Getting email addresses. “The money is in the list.” This is the mantra of all the most successful marketers and it’s true.
When someone has given you permission to send them your stuff- your information, your offers, your news updates, it’s a beautiful thing.
The easiest person to sell something to is someone you have sold to and satisfied in the past. But just because this pleasing transaction took place in the past, it doesn’t mean there’s going to be a “next-time” because if you’re out of sight, you’re out of mind. It’s not your customer’s job to remember you or to be faithful to you, it’s your job to remind them you exist and you appreciate them.
You take your car to a car wash close to home on a Sunday morning. They do a nice job. You signed up for email there because they promised you an occasional promotion. They keep in touch every now and then. You can see their email in your inbox. Sometimes you open it. Sometimes, not…you just delete it. When you open it, there’s usually a car care tip or a cute joke and an offer for a discount on a service. There’s a picture of the owner or the manager and you recognize him (or her). That’s nice.
You pass by a car wash on your way home from work every week. It’s convenient. You don’t have to go out of your way at all. It’s $2.00 cheaper than the other place. But you don’t go there any more because the other guys keep in touch. You feel like you know them. You feel like they know you. They send you an email coupon for a FREE WASH on your birthday.
Friend, substitute your business for the car wash. Are you keeping in touch with your customers on a regular basis with email? Do you send your customers a Happy Birthday message and a gift via email? Are you reminding your customers you care about them, you value them and you exist?
Email will keep your business in top-of-mind position but if you’re like most business owners you probably feel like:
Email is a numbers game. Only about 12% of the people on your list will even open your email at any given time. But if you have 1000 people on your list, that’s 120 people! Out of 120 people, SOME of them will show up and do business with you just because you sent them an email. If that’s true, wouldn’t you be eager to grow your list to 2000, 3000, 5000? Almost everyone loves to be recognized on their birthday and will gladly include it if asked. On average, over 70% of people will open your Happy Birthday email. IT’S A NO-BRAINER!
Keeping in touch with people who have NOT done business with you yet but have shown interest in a product or service should be a top priority. It’s easy to keep in touch with email. If they’re not ready to buy now, your periodic email will keep you in top-of-mind position for when that time comes.
Contact Andrew Mazer at 1-866-799-2825 for email marketing consultation or email: firstname.lastname@example.org
Andrew Mazer, Founder of Mazer Wholesale, Inc. established since 1986. In 1996, I began marketing my wholesale business online. In 2009, I began helping other business owners market THEIR business online. I am the author of The Business Owner's Guide to Marketing Online, The Groupon Solution, and The One Good Idea Newsletter. Contact me at Andrew@smallbusinessu.org